Sure this is illegal …
Went in consett store to buy cooking foils advertised at £3.50 bought two at the till came to £10 told cashier the price on shelf another of member of staff checked price said there's nothing we can do about it as the prices were changed the day before even though still advertising £3.50 won't be back there again .
Alberto Pearson
1 Contribution
RIP OFF!!
I visited the store in Durham on 13/5/22, purchased 6 items I buy regularly for 50p each =£3, went back to the store on 19/5/22 and they were advertising this 50% off if you spend £5 or more so I purchased more of the same product not realising until after I left, they had doubled the prices on nearly everything in store. so you are actually paying the same with this so called offer than without. What a RIP OFF SCAM. How can you justify this at the time people are struggling to make ends meet and go in expecting to shop a little cheaper. I wonder if they are conning people at their other so called discount store POUNDSTRETCHER.
Went to the Store in Consett and they…
Went to the Store in Consett and they would not honour the50% off everything in your basket if you spend more than £5 even though they had posters
plastered all over the walls!!!
Won’t be back.
Barnett746
3 Contributions
Customer Service
I went into your store
Quadrant Centre
44-52 Broadwalk North
Dunstable
Beds
Lu5 4RH
On Wednesday 14th April 2022 around 13.15pm me and my 15 year old daughter, decided to come in to store to have a look around,we don't live in Dunstable so had never been in this store before.
Not knowing what you sold I picked up a basket just incase I needed it,my daughter and I walked round the store not seeing any staff around we noticed the store was very untidy but continued looking around we only picked up two boxes of Paracetamol and headed for the till.
When we got to till there was two members of staff just talking about another female member of staff,I proceeded to put the basket on the counter went to get the small boxes I had in basket out for the lady to put through till to which one of them snatched the basket from me,sucked her teeth at me and gave me a very nasty look. It made me feel very uncomfortable so much so I just put boxes down and walked out feeling very annoyed and angry.
I'm not sure what either me or my daughter had done to get this reaction?
I no what we was buying wasn't alot of money but having worked in retail myself I no every penny a customer spends helps to keep that company in business.
All I no is I will never go to this particular store again and I shall be telling family and friends to avoid this store because of this single incident.
I'm not one to complain as said before having worked in retail myself I no how hard it is to please every customer, but if this is how customers are treated when they do come in store I can completely understand why at this time of day the shop was empty and staff was able to stand around talking.
I witnessed Very poor service by staff…
I witnessed Very poor service by staff in Bradford thornbury branch this evening I witnessed a member of staff being very rude to Asian female lady who just asked her a question, the staff tone of voice was rude arrogant had a attitude she clearly didn’t want to be at work then a white male member of staff approaches the customer with no visible uniform as he had a north face jumper on asks if they was a problem the customer was taken back by his approached said what do u mean as she didn’t recognise him this staff identified himself as a manager the customer asked for his name he said Liam or Lewis refused to give his surname said I’m the store manger. The customer explained what happened regarding the rude member of staff this manager had a rude arrogance mannerism about him he was talking down to this Asian lady who was not rude at any point I could clearly tell this manger had issue with this Asian lady as I’ve been to this store many times I’ve witnessed how this man speaks to customers only with authentic minority. I have questioned him about his attitude in the past he threatened me that he’s the store manager. Today I witnessed it myself the customer identified herself as a civil servant officer said I was taken back by you clearly as you wasn’t dressed in uniform I assumed you could be a prisoner I’ve locked up as you approached me saying is there a problem. This manager has no professional customer service about he’s clearly not suitable to be a manager as he is racist this is very poor service delivered by staff representing your store.
Worst company I've worked for treated…
Worst company I've worked for treated you like crap
No customer service
Went into Bargain Buys Dunstable today to pick up a few things. They didnt have anything I went in there for but picked up a couple of things. When we got to the till we politely asked if they sold a specific item as we couldnt find it to which we received a rude blunt response which ultimately was a no. Paid for everything else and got no thank you. What's happened to customer service these days? I'm spending my money in your store which pays your wages. Be grateful. Wont be going back.
very reasonable
their stores are laid out very well for disabled people and lots of stuff to choose from at a reasonable price
Regular place to shop
I visit this shop every time I am in Exeter. I am impressed by their range of household goods, and the prices are very good. The staff are nice and chatty, and there is plenty of room in the aisles. I often come out of here with a trolley full of goods.
Brandon Stewart
2 Contributions
I went to bargain buys in Sheffield…
I went to bargain buys in Sheffield yesterday & have to say the things I normally buy from home bargains were double the price in there. The guy on the till was rude as hell.
I won’t be returning I’ll stick to my home bargains ❤️
Written 15 September 2020
I purchased a Kramer folding stool at…
I purchased a Kramer folding stool at the Carnaby Bargain Buys on Sunday 6th October that was priced at £2.79. On getting home I checked my bill and I had been charged £4.99. As I live 5 miles away it means that I now had a 10 mile round trip to get a refund of the overcharging. I emailed them and they told me that they had never sold them at £2.79. I emailed them back with a photo of the stool package showing £2.79 and got told to go back and get it a refund,
I also bought 150 fatballs for wild birds, this was a waste of money as many of them were very small or broken. I suppose quality isn’t bargain buys byword.
Chris Ruiz
5 Contributions
West Bromwich
I went into West Bromwich store today and when i went to the till the cashier askedme if i had the 4p as my shopping came to £2.04 and i only had a £5 note. I said no sorry i havent got any change.The cashier looked at me like i was somethign she had just stepped in and then short changed me to compensate for the fact that she didnt have enough change in her till. Instead of saying something to me about it as after all its only 1p she did me out of she threw it at me and walked off. I never caused a scene as there was a queue, but staff shouldnt be short changing customers because of there lack of change.
Theodore070
3 Contributions
Bargain buys orpington
Always polite and helpful in our local bargain buys in orpington only thing I would say is more staff on the tills.
Martinez634
1 Contribution
no 1ps change in the store.
I went into bargain buys today and bought shopping amounting to £3.99. I gave the shop attendant a £20 note expecting £16.01 back in change. She gave me back £16 stating that no one was around to get the change from upstairs. I asked her if she had 2p to give me and she said no. I thought that this was completely unreasonable in terms of the principle of the matter. in fact, I think this was a bit of cheek. I thought that this business would not allow me to buy something in their shop if I was a penny short. I thought they should have closed the shop for a few minutes to get the change. What would have happened if i was waiting for a 10p or 50p change?
Debbie624
4 Contributions
great company
Every time I shop with them I get amazing value and quick delivery.